OnTrac is a regional shipping carrier that specializes in providing cost-effective parcel delivery services across the United States. Founded in 1991, OnTrac has established itself as a reliable alternative to larger carriers, focusing primarily on the Western U.S. market. The company is known for its competitive pricing, which is particularly appealing to small and medium-sized businesses looking to manage shipping costs without sacrificing service quality.
One of the key features of OnTrac is its commitment to fast delivery times. The company offers a variety of shipping options, including ground services that typically deliver packages within 1-5 business days, depending on the destination. OnTrac’s network is designed to optimize delivery routes, ensuring that packages are transported efficiently and arrive on time. Additionally, OnTrac provides tracking services, allowing customers to monitor their shipments in real-time.
OnTrac also emphasizes customer service, offering support through various channels, including phone, email, and an online help center. The company has developed a user-friendly online platform that allows customers to create shipping labels, schedule pickups, and manage their shipping accounts with ease. This focus on technology and customer experience has helped OnTrac build a loyal customer base.
Key Features of OnTrac
- Cost-Effective Shipping: Competitive rates compared to major carriers.
- Fast Delivery: 1-5 business day delivery options.
- Tracking Services: Real-time tracking for all shipments.
- User-Friendly Platform: Easy online account management and label creation.
- Customer Support: Accessible support through multiple channels.
Contact Information
Contact Method | Details |
---|---|
Phone | 1-800-334-5000 |
support@ontrac.com | |
Website | www.ontrac.com |
Address | 2100 S. 75th Ave, Suite 100, Phoenix, AZ 85043 |
Shipping Options
- Ground Shipping: Reliable delivery within 1-5 business days.
- Next-Day Delivery: Available for select locations.
- Freight Services: Options for larger shipments.
Benefits of Using OnTrac
- Regional Focus: Expertise in Western U.S. shipping.
- Flexible Solutions: Tailored services for businesses of all sizes.
- Sustainability Initiatives: Commitment to reducing environmental impact.
In summary, OnTrac offers a compelling alternative for businesses seeking affordable and efficient shipping solutions. With a focus on customer service, technology, and regional expertise, OnTrac continues to grow its presence in the competitive parcel delivery market.