Hong Kong Post is the government agency responsible for postal services in Hong Kong. Established in 1841, it has a rich history and has evolved significantly over the years to meet the changing needs of the public and businesses. The agency operates under the Commerce and Economic Development Bureau and provides a wide range of services, including mail delivery, logistics, and retail services.
Services Offered
Hong Kong Post offers various services to cater to both local and international customers. Some of the key services include:
- Mail Services: Standard and express mail services for domestic and international delivery.
- Parcel Services: Options for sending parcels, including registered and express services.
- Logistics Solutions: Tailored logistics services for businesses, including warehousing and distribution.
- Philately: Issuance of stamps and promotion of stamp collecting as a hobby.
- Retail Services: Sale of postal products, stationery, and other related items at post offices.
Key Features
- Extensive Network: Hong Kong Post operates a comprehensive network of post offices and service points across the region, ensuring accessibility for all residents.
- Digital Services: The agency has embraced technology, offering online tracking, e-commerce solutions, and digital postal services.
- Sustainability Initiatives: Hong Kong Post is committed to environmental sustainability, implementing measures to reduce its carbon footprint and promote eco-friendly practices.
Contact Information
For inquiries or assistance, customers can reach out to Hong Kong Post through the following channels:
- Website: Hong Kong Post Official Website
- Customer Service Hotline: 2921 2222
- Email: enquiry@hongkongpost.hk
- Mailing Address:
- Hong Kong Post Headquarters
- 2 Connaught Place, Central, Hong Kong
Summary Table
| Service Type | Description | Availability |
|---|---|---|
| Mail Services | Standard and express mail delivery | Local & International |
| Parcel Services | Registered and express parcel delivery | Local & International |
| Logistics Solutions | Tailored logistics for businesses | Business Only |
| Philately | Stamp issuance and promotion of collecting | General Public |
| Retail Services | Sale of postal products and stationery | At Post Offices |
Additional Information
Hong Kong Post continues to adapt to the evolving postal landscape, focusing on enhancing customer experience and expanding its service offerings. The agency plays a crucial role in connecting people and businesses, both locally and globally, making it an essential part of Hong Kong’s infrastructure.